Cookie Policy

At Tutvio, we value your privacy and are committed to providing a transparent and secure browsing experience. This Cookie Policy outlines how we use cookies, what information is collected, and your choices regarding cookies while using our platform.

Below, you’ll find everything you need to know about our cookie practices. If you have further questions, feel free to contact us at support@tutvio.com.

Introduction to Cookies

Cookies are small text files stored on your device when you visit a website. They play a vital role in ensuring websites function properly, improve usability, and enhance your browsing experience.

At Tutvio, cookies are used to support essential platform features, tailor content, and analyze performance to continually improve our services. Cookies are safe and cannot execute programs or spread viruses.

Types of Cookies Used

Tutvio uses a variety of cookies categorized based on their purpose and functionality:

• Essential Cookies: Enable core platform functionality, such as logging in or accessing secure areas.
• Performance Cookies: Track user interactions to improve system efficiency and user experience.
• Personalization Cookies: Adapt the platform's appearance and functionality to user preferences.
• Marketing Cookies: Support targeted advertising and marketing campaigns.

Purpose of Cookies on Tutvio

Cookies help us deliver a seamless learning experience. Here’s how they work:

• User Authentication: Remember login details, making access convenient.
• Platform Optimization: Analyze performance to resolve technical issues.
• Personalized Learning: Tailor course recommendations based on user preferences.
• Security: Detect suspicious activities to safeguard user data.

First-Party vs. Third-Party Cookies

• First-Party Cookies: Set by Tutvio and directly related to platform operations.
• Third-Party Cookies: Set by external services like analytics tools or social media platforms to provide enhanced functionality and insights.

Tutvio ensures that all third-party services comply with our privacy standards.

Cookies Used for Personalization

Personalization cookies make your learning experience unique by:

• Remembering preferred course categories.
• Storing settings like language and accessibility preferences.
• Providing tailored course suggestions based on browsing history.

Analytics and Performance Cookies

Performance cookies gather anonymous data to:

• Monitor platform performance.
• Identify trends in user behavior.
• Address usability concerns promptly.

For analytics, we may collaborate with trusted providers like Google Analytics or similar tools.

Advertising and Marketing Cookies

These cookies are used to:

• Display relevant ads about courses or features you may find helpful.
• Measure the success of marketing campaigns.
• Limit repetitive ads for a smoother experience.

Strictly Necessary Cookies

Without these cookies, Tutvio wouldn’t function as intended. They are essential for:

• Secure user authentication.
• Remembering selected courses during checkout.
• Ensuring smooth navigation across the platform.

These cookies cannot be disabled as they are required for basic functionalities.

Cookie Retention Period

Cookies have varying lifespans:

• Session Cookies: Expire once you close your browser.
• Persistent Cookies: Remain on your device for a set period or until manually deleted.

Tutvio periodically reviews cookie durations to comply with data retention laws.

How to Manage Cookies

You have full control over cookies. Here’s how you can manage them:

• Browser Settings: Most browsers allow users to accept, decline, or delete cookies.
• Privacy Tools: Use tools like ad blockers or privacy extensions for enhanced control.
• Tutvio’s Cookie Manager: Adjust cookie preferences directly on our platform.

However, disabling cookies may limit your access to certain features or affect platform performance.

Legal Framework and Compliance

Tutvio adheres to global privacy regulations, ensuring your rights are protected:

• General Data Protection Regulation (GDPR): Applicable to EU users.
• California Consumer Privacy Act (CCPA): For users in California, USA.
• Other Regional Laws: Compliance with additional local privacy laws as required.

We seek your explicit consent for non-essential cookies, respecting your choices.

Consent and Withdrawal

When you first visit Tutvio, a cookie banner requests your consent. You can:

• Accept all cookies for an optimized experience.
• Customize preferences via our cookie settings tool.
• Withdraw consent anytime by clearing cookies or changing browser settings.

Your cookie preferences will not affect core functionalities of the platform.

Updates to This Policy

As laws and technologies evolve, we may update this Cookie Policy. We encourage users to review this page periodically to stay informed about any changes.

The date of the last revision will be displayed at the bottom of this page.

Contact Us

Have questions about cookies or your privacy? Contact us!

• Email: support@tutvio.com
• Phone: (+91) 9435002201
• Address: Bagariguri, Juria, Nagaon, Assam, India - 782124

Last Updated: 16th December 2024.

FAQs

What are cookies, and why does Tutvio use them?
Cookies are small data files that improve user experience by remembering preferences and enabling essential functionalities. Tutvio uses them to optimize course delivery and personalization.

How can I manage cookies on Tutvio?
You can manage cookies via your browser settings, privacy tools, or Tutvio’s built-in cookie manager.

Are third-party cookies used on Tutvio?
Yes, we use trusted third-party cookies for analytics and enhanced features.

Is my data safe with Tutvio’s cookies?
Absolutely! We adhere to strict privacy standards and ensure cookies are used securely.

Can I use Tutvio without enabling cookies?
Yes, but disabling cookies may limit some functionalities like personalized course recommendations.

How often does Tutvio update its Cookie Policy?
We update our Cookie Policy as needed to stay compliant with laws and improve transparency.