Terms & Conditions

Welcome to Tutvio! By accessing or using our Learning Management System, you agree to the following terms and conditions. These terms govern your use of Tutvio’s services, platforms, and tools. Please read them carefully before engaging with our website, software, or any services we provide.

Your continued use of Tutvio constitutes your agreement to these terms. If you do not accept these terms, kindly refrain from using Tutvio.

Introduction

Tutvio is a Learning Management System (LMS) designed to support educators and learners in achieving their goals through course management, interactive features, and a tailored learning journey. The platform is owned and operated by Tutvio Solutions Inc. These terms establish the legal agreement between you (the “User”) and Tutvio Solutions Inc. (“Tutvio,” “we,” or “us”).

Definitions

To simplify the understanding of this document:

• User: Refers to any individual or entity accessing or using Tutvio.
• Educator: A registered user who creates, manages, or delivers courses.
• Learner: A registered user enrolled in courses created by Educators.
• Services: Refers to Tutvio’s features, software, website, and tools offered through the platform.
• Content: Any data, materials, or resources uploaded, shared, or published on Tutvio, including course material, videos, and text.

Acceptance of Terms

By using Tutvio, you confirm that you:

• Are of legal age to form a binding contract.
• Have the authority to enter into this agreement on behalf of yourself or your organization.
• Agree to comply with these terms and applicable laws.

Registration and Account Obligations

Account Creation

To access certain features, Users must create an account. By doing so, you agree to:

• Provide accurate and up-to-date information.
• Maintain the confidentiality of your account credentials.
• Notify us immediately if you suspect unauthorized access to your account.

Account Responsibility

Users are solely responsible for:

• All activities conducted through their account.
• Ensuring the security of their login credentials.

Tutvio reserves the right to suspend or terminate accounts that violate these terms.

Permissible Use of Tutvio

Users agree to:

• Use Tutvio solely for lawful purposes.
• Respect the intellectual property rights of others.
• Avoid distributing harmful software, spamming, or engaging in activities that disrupt platform operations.

Prohibited activities include, but are not limited to:

• Attempting to bypass security measures.
• Exploiting vulnerabilities within the system.
• Using the platform for fraudulent purposes.

Content Guidelines

Ownership and Rights

Users retain ownership of the Content they create or upload on Tutvio. By uploading Content, you grant Tutvio a worldwide, non-exclusive license to use, distribute, display, and modify the Content for operational purposes.

Prohibited Content

You agree not to post Content that:

• Violates intellectual property rights.
• Contains offensive or defamatory material.
• Promotes illegal activities.

Tutvio reserves the right to remove or restrict Content that violates these terms.

Educator Obligations

Educators using Tutvio to deliver courses agree to:

• Provide accurate course descriptions.
• Ensure the material is up-to-date and relevant.
• Respond promptly to Learner inquiries.

Educators are solely responsible for the quality and legality of the courses they create and deliver.

Learner Obligations

Learners agree to:

• Use Tutvio to enhance personal or professional knowledge.
• Avoid unauthorized sharing or redistribution of course material.
• Respect the intellectual property rights of Educators.

Failure to comply may result in account suspension or termination.

Subscription and Payment Terms

Free and Paid Plans

Tutvio offers both free and premium subscription plans. Paid plans provide additional features, tools, or services.

Payment Obligations

• Payments must be made through authorized payment methods.
• Subscriptions are billed in advance, with charges recurring based on the selected plan.

Refund Policy

Refunds may be issued in specific circumstances. Please refer to our Refund Policy for details.

Privacy and Data Protection

Tutvio is committed to protecting User privacy. By using our platform, you consent to the collection, storage, and use of data as outlined in our Privacy Policy.

We do not sell User data to third parties and implement security measures to safeguard personal information.

Intellectual Property

All rights to Tutvio’s software, logo, and branding are owned by Tutvio Solutions Inc. Unauthorized reproduction, distribution, or modification of Tutvio’s assets is strictly prohibited.

Educators and Learners must respect the intellectual property of others while using the platform.

Third-Party Integrations

Tutvio may integrate with third-party tools or services to enhance functionality. Users acknowledge that:

• Third-party services are governed by their own terms and policies.
• Tutvio is not liable for issues arising from third-party integrations.

Service Availability and Modifications

Platform Updates

Tutvio reserves the right to modify or discontinue any feature or service without prior notice.

Downtime

While we strive to provide uninterrupted access, occasional downtime may occur due to maintenance or technical issues.

Tutvio is not responsible for losses caused by service interruptions.

Termination and Suspension

User Termination

Users may terminate their account at any time.

Tutvio Termination

Tutvio reserves the right to suspend or terminate accounts for violations, fraudulent activities, or any misuse of the platform.

Effect of Termination

Upon termination, Users lose access to the platform. Content may be retained for operational or legal purposes.

Limitation of Liability

To the maximum extent permitted by law, Tutvio and its affiliates are not liable for:

• Indirect, incidental, or consequential damages.
• Loss of data or revenue arising from platform use.

Users agree to use Tutvio at their own risk.

Indemnification

Users agree to indemnify and hold Tutvio harmless from claims, damages, or expenses arising from:

• Violations of these terms.
• Misuse of the platform.

Dispute Resolution

In case of disputes, Users agree to resolve issues through arbitration rather than litigation. Details of the arbitration process are outlined in our Dispute Resolution Policy.

Governing Law

These terms are governed by the laws of India. Disputes will be resolved under the exclusive jurisdiction of courts in Assam, India - 782124.

Changes to Terms

Tutvio may update these terms periodically. Users will be notified of significant changes, and continued use after updates signifies acceptance.

Contact Information

For questions or concerns regarding these terms, contact us at:
Email: support@tutvio.com
Phone: (+91) 9435002201

Frequently Asked Questions

What happens if I violate Tutvio’s terms?
Violations may result in account suspension, removal of Content, or termination.

Can I delete my Tutvio account?
Yes, Users may delete their accounts at any time. However, some data may be retained for legal purposes.

Are refunds available for premium plans?
Refunds are considered on a case-by-case basis. Refer to our Refund Policy for specifics.

Does Tutvio share my data with third parties?
No, Tutvio does not sell User data. Data usage is governed by our Privacy Policy.

How often are the Terms updated?
Tutvio reviews and updates its terms as necessary. Users will be notified of major updates.

Is the platform available worldwide?
Yes, Tutvio is accessible globally, but local restrictions may apply.

Conclusion

By using Tutvio, you agree to these terms and conditions, ensuring a positive and secure experience for all Users. For additional assistance, our support team is always ready to help.